Returns & Exchanges
At Galactic Goods, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return window for all standard items. If your order doesn't meet your expectations, our streamlined process ensures a quick resolution.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags and protective seals remain intact to qualify for a full refund.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing